Welcome to the digital portal of BACCO, where we showcase the endless possibilities of the BPO industry in Bangladesh, created through the strong unity of our Executive Committee and member companies.

Bangladesh, with the vision of our Honorable Prime Minister, Sheikh Hasina is progressing exponentially to realize ‘Digital Bangladesh’. The BPO industry plays an important role to turn that dream into a reality, where we are glad to have immense support from our Honorable ICT Advisor, Mr. Sajeeb Wazed and the enthusiastic involvement of our ICT State Minister, Mr. Zunaid Ahmed Palak.

At the beginning of 2008, Bangladesh Telecommunication Regulatory Commission (BTRC) created BPO and Call center policies, and released licenses allowing VoIP. This in turn, permitted our BPO industry to deliver sufficient data and voice services to our customers for the first time, both at national and international level.

Commencing with only 11 members in 2008, BACCO currently has over a 180 registered members and 50,000+ young workforces active in the industry. This simple statistics show us the potential of our unity.

The Executive Committee of BACCO and our relentless attitude toward achieving success, is what made this industry prosper and turn itself into a thriving outsourcing business. We are rich with talented and knowledgeable personnel, who are ready to ensure delivery of international quality.

Thus, it is now time for Bangladesh to flourish in the global market. We have prepared and groomed ourselves with state of the art facilities, trained workforce, and enthusiasm to make Bangladesh recognized as the no. 1 outsourcing destination. I believe, the vision for us to breakthrough to the international market and reach high is absolutely possible, and that we are ready to face the competition in full force. However, we can only be successful if we collectively work together.

We have the power of youth, comprising of over 65% of our population, which is an added advantage for us while stretching outwards to the competition and market ourselves as the hub of emerging and efficient BPO providers. Our BPO industry not only increases employment but aids in providing higher standard of living to the youth and their families, helping the economy of our country to grow, and hence, improving the livelihood of its’ people.

Therefore, let us all realize the power of teamwork and keep this famous quote by, Henry Ford in mind, "Coming together is a beginning. Keeping together is progress. Working together is success"- while we continue our journey towards the dimension of endless possibilities.


Wahid Sharif
President, BACCO

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